Team Genus Financial Services Private Limited (www.teamgenus.in) has adopted this policy with recognition that protecting the privacy and security of the personal information we obtain about our Registered User/ Viewer/Client is an important responsibility. We also know that you expect us to service you in an accurate and efficient manner. To do so, we must collect and maintain certain personal information about you.
This policy outlines the types of information we collect about you and how we use and safeguard that information. If you have any questions or concerns regarding this statement, you should contact Services@teamgenus.in
1. What Information We Collect
The types of personal information we collect depend on the product or service you receive from us. We may ask you for the following categories of information, depending on the service you use:
a. Your name, address, email addresses, telephone numbers, resident status, permanent account number (PAN) and KYC details
b. Demographic information, such as your age, gender, family, occupation, income range, investment preferences and any other information that you provide on applications or other forms
2. Information Collected From All Visitors
We collect two types of information from our users. The first is information that users provide through optional, voluntary submissions such as opening an account or requests to receive information from www.teamgenus.in. The second is information that we gather through aggregated tracking information derived while you are browsing the website. Anonymous information will be gathered in our computer system log files to allow us to better tailor our content to viewers´ needs, help us better understand the demographics of our visitor and improve our products. Under no circumstances do we divulge any information about an individual user to a third party.
3. What Information We Disclose
As a general rule, we will not make the personal information gathered using our products and services available to anyone outside of the company or its affiliates - except as instructed by you or where required or permitted by law.
Please note, however, that there are several exceptions to this policy. First, if we use third party service providers, these service providers may have access to your personal information to perform contractually specified services on our behalf. Secondly, if you indicate that you are interested in receiving information about a particular third party's products/services, or you opt to receive certain products or services through us, we may provide your personal information to that third party for purposes of fulfilling your request(s).
With respect to service providers, www.teamgenus.in contractually requires that all personal information be kept confidential. Additionally, www.teamgenus.in takes reasonable steps to ensure that third parties receiving information about you at your request maintain the confidentiality of that information.
We collect, store, and process your personal information so we can administer your usage to our products and services. We may also use your personal information to send you information about other products and services offered by us.
4. Security of Your Information
We restrict access to your non-public personal information to those employees who need to know that information to service your account.
We maintain physical, electronic and procedural safeguards that comply with applicable industry standards to protect your non-public personal information.
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Communications
We will send you communications related to the servicing of your account when necessary to do so.
We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
You may not opt-out of account servicing communications or service-related announcements, which are not promotional in nature.
We will send you occasional emails updating you about our service. You may unsubscribe from these at any time.
6. Use of Cookies
A cookie is a small file which can be downloaded on a device when you access our website and is then sent back to our website each time you access our website. Cookies are useful because they allow us to recognize your device and your user preferences. We use cookies to set users' preferences, gather basic tracking information (such as login and password), date, time of visit and preferences, and monitor the presentation of our site. This information allows us to personalize the user experience and to improve the quality of our site navigation.
We also use analytical cookies, which allow us to recognize and count the number of users on our website and to see how users move around the site when they are using it. This helps us improve the way the website works, for example by making sure users find easily what they need.
7. Amending Your Account Information
We are committed to keeping accurate and up-to-date records to help ensure the integrity of the services we offer. If you identify an inaccuracy, or need to make a change to it, please either updates the information if you are able directly on our website or alternatively contact Services@teamgenus.in. www.teamgenus.in has the right to edit, remove or add any information at any time at its sole discretion.
8. Links to other Websites
We may provide links to one or more other third party web-sites. We encourage you to read their individual privacy policies before providing any of your personal information to them.
9. Children Privacy
www.teamgenus.in does not separately identify, or collect, any information that is specific to children.
10. Your consent
By using our website, you consent to the collection and use of any personal information and any related information in the manner described in this Privacy Policy.
11. Changes to our Privacy Policy or Relationship with You
Our policy about obtaining and disclosing information may change from time to time. We will provide you notice of any material change to this policy before we implement the change.
Dated: 21st October, 2015
|